System Analyst, Digital and Channel Management – ICT Department

• Handle daily operations of wallet/pay and mobile banking app issues.
• Understand and ensure processes and procedures comply with internal SOP and regulatory requirements.
• Perform operation tasks, review, and update departmental procedures, processes, and workflow to produce high-quality, cost-effective delivery of digital banking operations.
• Document and maintain workflows, processes, and procedures, coordinating with Digital Product teams to ensure proper procedure for control points.
• A good team player, self-motivated with positive thinking plus able to handle multiple projects/ tasks.

• Master’s or bachelor’s degree, preferable in fields of information technology, business, banking and finance or other relevant academic backgrounds
• 3+ years’ experience in relevant role and banking digital and channel sector.
• Related Certification of IT fields.
• Able to work flexible hours.
• Able to work assigned tasks with timeline.
• Able to report to senior management.
• Excellent communication and interpersonal skills
• Computer literate and proficiency in English
• Good communication and interpersonal skills

If you’re interested, please send your updated resume to hr@fdbbank.com.