Senior Associate, Reconciliation & Settlement and Disputes – Card, Operations Department

▪ Perform daily, weekly, and monthly reconciliation and settlement for MPU Card transactions
▪ Understand the funds flow process for both UPI and Visa Cards
▪ Read and Understand update UPI Operation Regulations Rules, IRF and dispute guidelines
▪ Prepare and submit weekly and monthly reports for both card issuing and acquiring
▪ Responsible for monitoring the transactions in Card Management System
▪ Monitoring the incoming disputes transactions in MPU Dispute Portal
▪ Handling all the disputes and chargebacks transactions within the pre-set timeframe
▪ To carry out any other duties which may be assigned by Supervisor
▪ Serve customers by resolving card products and services
▪ Role actively cooperates with team members in Card Operations

▪ Must be bachelor’s degree holder
▪ At least 2 years working experience in related background
▪ Ability to work under pressure
▪ Good communication and interpersonal skills
▪ Proficient in Microsoft Office
▪ Strong verbal, written and presentation skills in both Myanmar and English.
▪ Multi-tasking and time-management skills, ability to prioritize tasks, able to work under pressure

If you’re interested, please send the updated resume to hr@fdbbank.com.