- Oversight and implement of reporting activities as per guideline across business operation
- Assists in branches and departments in reporting of operating risk, potential losses events and internal compliance failure and conduct investigation if require
- Conduct the assessment, quantification and update of potential incidents in liaison with independent control function
- Escalate to relevant level of management on operational risk incidents and/or recurring weaknesses.
- Analyze incidents in timely manner and define, jointly with relevant stakeholders, the corrective measures to mitigate risks and follow up on the implementation of remediation actions.
- Maintain and report to the management regularly on procedure update status.
- In line with Governance for operational risk management, provide a synthetic and clear vision of the OPC controls results, as well as on related remediation actions and implementation status to Committee members
- Provide guidance to OPC teams and provide training when required.
- Organize Committee meetings and present OPC results to Committee members
- Deliver appropriate and effective executive level communication
- Contribute to information requests from relevant parties.
- Coach, mentor, motivate and supervise OPC team.
- Monitor staff performance and if required support on performance reviews.
- Record the Key Risk Indicators (KRI) of each department by monthly and Audit findings
- Assist branches and departments in development and management of Business Continuity Plan
- Coordinate in implementation and management of fraud control plan across PRASAC’s business operation
- Regularly performs branch visits around the different branches to coordinate annual risk refreshment training
- Do others task assigned by senior manager
