• Responsible to meet the bank’s approved strategy / plan to facilitate achievement of
related short-term and long-term business goals in the most effective and efficient
manner according to the supervision and direction of management.
• Proactively identify sales opportunities and deliver value-added, needs-based
solutions.
• Deliver customer base growth, achieve growth targets and maximize the financial
contribution of the retail business.
• Achieving the retail objectives through the bank various distribution channel to expand
the retail business activities.
• Planning and working closely with marketing colleagues on developing the business
coverage.
• Drive end-to-end product management lifecycle.
• Product availability is implemented as per strategy.
• Ensure product satisfaction for retail client base.
• Manage and oversee the process of enhancing the retail customer service quality and
promote new retail customers align with senior management strategy.
• Identify new business development strategy to build and strengthen FDB Bank
portfolio and work with our product specialists to maximize cross-selling
opportunities.